Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a blunder coming from your local shipping service and might like to cancel your order, first check your e mail and/or spam filtration system to ensure you clicked about the correct shipping address and/or LINK. Once this offers been done, if you are nevertheless enthusiastic about continuing, basically answer the e mail with the information on your request and you will greatly appreciate any assistance you may offer. For technical issues, you might need to make contact with customer support via their own phone number: (Toll Free). Alternatively, if a person have any other questions, you can send us an email and we will try our best to be able to assist you.
Your package deal will arrive at your current door within more effective to ten functioning days. Please note that shipping times may possibly vary from a single courier company to be able to another. Hence, it is, usually preferable to purchase with a trustworthy company. To help ensure your package arrives safely, we always advise that will you sign your current parcel’s “Thanks With regard to Sending” section when it arrives. Your nearby delivery services usually are required to plainly display this personal confirmation on all sent items, including Element Vape items.
When your parcel is here at your doorway, you will have to collect it as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope together with your return deal with and tracking amount. Upon arrival, keep your unit is completely charged and ready to begin using it immediately. Usually do not wait around for your Element Vape product to be able to warm up; this can not be stressed enough, particularly in the case regarding rechargeable batteries.
As defined inside the above section, when shipping in order to UK residents, shipping and delivery will probably be facilitated by simply among our across the country network of courier Puff Bar Flavors companies, such because DPD, FED EX or UPS – but please enable for additional costs to be taken into consideration any time placing your purchase. Customers located within just the Republic of eire are not allowed to get online. Within most cases, clients located within typically the Republic of Ireland in europe will be unable to purchase the product through the use of credit playing cards or free e cards. We are currently encountering some issues with credit card fraud in Europe as well as in certain cases, payments made applying these methods may be declined or even reversed. In add-on, all deliveries to EU customers might be susceptible to fees and import responsibilities.
When shipping internationally, make sure you note that traditions procedures are really time-consuming and often require the help of a great independent customs broker. In the situation of an imported product, delivery occasions will be reliant on your courier’s international delivery service and transit times may greatly surpass our internal shipping estimates. If you are unsure of expected transportation times, please make contact with us immediately. Global orders will typically arrive within three to five business days after payment has already been received.
For those questions relating to this matter, please note that every concerns should be directed towards our corporate headquarters. Should a person need for making changes or inquire about our services within general, you may do so in anytime during company hours, Monday by means of Friday, except Weekend, Wednesday, and Thursday. Should you possess any other questions, you can either contact our consumer service team or perhaps one of the sales representatives on the main office. In case you prefer to location your order online, you are pleasant to visit internet site and follow the particular simple instructions offered. All billing plus ordering information may be provided in the click of a button.
As always, we strongly recommend that all requests be paid with regard to in full before shipping and delivery or delivery of products. Any changes to shipping or delivery policies will be clearly indicated upon receipt of payment. In the occasion of a defect in any product, please contact us all right away to get a return or alternative. As long because your satisfaction will be our number one priority, we will work along with one to make sure that you possess the very best electric products available.